WordDex Privacy Policy

Last updated: June 11, 2026

WordDex is published by Snake Eyes Studios LLC. This Privacy Policy explains how WordDex collects, uses, shares, and protects information when you use the WordDex mobile app, the WordDex/Snake Eyes Studios website pages that link to this policy, related account features, public profile features, leaderboards, cloud save, notifications, optional rewarded ads, and store purchases.

If you do not agree with this Privacy Policy, do not use WordDex.

Contact

Publisher: Snake Eyes Studios LLC Website: https://snakeeyesstudios.com/ Support and privacy contact: support@snakeeyesstudios.com

Use this contact for privacy requests, account deletion help, safety reports, purchase support questions, or questions about this policy.

Scope

This policy applies to:

• The WordDex mobile app on iOS and Android
• WordDex account, cloud save, leaderboard, public profile, report, mailbox, reward, notification, rewarded-ad, purchase, and subscription features
• Public WordDex/Snake Eyes Studios website pages that link to this policy
• Support, privacy, deletion, purchase, and safety requests sent to Snake Eyes Studios LLC

This policy does not replace the separate terms and privacy practices of Apple App Store, Google Play, RevenueCat, Google AdMob, mediated ad partners, Supabase, Expo, or other service providers. Those services may also provide their own notices when you use their features.

Information WordDex May Collect

WordDex collects only the information needed to operate the game, protect fair play, support accounts, and provide features you choose to use.

Account Information

If you create or sign in to an account, WordDex may process:

• Email address
• Username
• Supabase account ID
• WordDex public user ID
• Account creation and update timestamps
• Authentication/session data handled by Supabase

Guest play may store progress locally on your device. Cloud sync, leaderboards, public profiles, cross-device restore, and account deletion require a signed-in account.

Gameplay and Progress Data

WordDex may store gameplay progress and app state, including:

• Caught words and WordDex collection progress
• Word rarity counts and score-word counts
• Board history, board size stats, scores, streaks, XP, level, and challenge progress
• Best board scores and leaderboard entries
• Gold paper clips, prism shards, power-ups, consumables, inks, titles, cosmetics, and rewards
• Daily Hub progress, login streaks, weekly poem progress, mailbox claims, referrals, and gift claims
• Active board backup state for signed-in cloud restore
• Settings and accessibility preferences, such as theme, audio, haptics, text size, board readability, bonus words, inks, trail style, and notification choices

Public Profile and Leaderboard Data

If you use public profile or leaderboard features, WordDex may show selected gameplay data to other players, including:

• Username
• Public user ID
• Selected title, title icon, title style, motto, and favorite word card
• Level, collection stats, board stats, leaderboard rank, and best scores
• Rarest word, longest word, and other chosen profile highlights

Your email address is not shown on public profiles.

Player-Submitted Content

WordDex may store content you submit for review or moderation, including:

• Word requests
• Word and definition reports
• Player/profile reports
• Selected profile/title content
• Related timestamps, account ID, username snapshot, and review status

Website Visits and Contact

If you visit the WordDex/Snake Eyes Studios website or contact Snake Eyes Studios LLC, WordDex may process:

• Contact details you provide, such as email address, name, message content, and support context
• Website hosting and security logs, such as IP address, browser/device information, pages requested, timestamps, referrer, and error logs
• Any files, screenshots, purchase details, device details, or account information you choose to include in a support request

The current launch website is intended to be informational and support-focused. If analytics, marketing cookies, email newsletters, or new website tracking tools are added later, this policy and any required cookie/consent notices should be updated before those tools are used.

Purchases and Subscriptions

Store purchases are processed by Apple App Store or Google Play. WordDex does not receive or store your full payment card details.

WordDex may use RevenueCat to validate purchases and subscription status. RevenueCat may process app user ID, product IDs, entitlement status, purchase history metadata, transaction identifiers, platform, and related purchase validation information.

Optional Rewarded Ads

WordDex may use Google AdMob and mediated ad partners for optional rewarded ads. Rewarded ads are not required to play, and rewards are granted only after the ad network reports that the reward was earned.

AdMob and mediated ad partners such as AppLovin, Meta Audience Network, Unity Ads, ironSource, and Liftoff/Vungle may process information such as device identifiers, IP address, approximate location, app activity related to ads, ad interactions, diagnostics, and other data according to their policies. TestFlight and launch testing may use Google test ads. Paid ad serving should use the final AdMob configuration only after store disclosures, consent requirements, app-ads.txt, and AdMob setup are verified.

Where required, WordDex or its ad partners may request consent before ads are served. If consent is not available, ads may be limited or unavailable. If WordDex later enables cross-app tracking, personalized advertising that requires Apple's App Tracking Transparency permission, or additional advertising SDK behavior, the App Store privacy answers and this policy must be updated before release.

WordDex does not use banner ads, interstitial ads, or app-open ads in the current launch plan.

Push Notifications

If you enable notifications, WordDex may store:

• Expo push token
• Platform and app version
• Notification preferences
• Notification send logs and delivery-related metadata

You can disable notifications in the app settings or device settings.

Diagnostics and Support

WordDex may store first-party diagnostic support events to keep the app reliable and help troubleshoot support issues. These may include:

• WordDex support code
• App version
• Platform
• Dictionary version
• Sanitized error message
• Related feature area or timestamp

WordDex does not currently use a third-party crash-reporting SDK.

Local Dictionary Data

WordDex includes a local dictionary database on your device. Definitions and word facts are resolved locally when possible. Viewing another player profile may combine that player's public profile stats with your local dictionary data; it does not require reading that player's private word collection.

How WordDex Uses Information

WordDex uses information to:

• Create, authenticate, and manage accounts
• Save and restore signed-in account progress across devices
• Operate gameplay, rewards, challenges, Daily Hub, weekly poems, and signed-in cloud backup
• Show leaderboards and public profiles
• Validate purchases and subscriptions
• Grant optional rewarded-ad rewards
• Send notifications you enable
• Process word requests, word reports, and player reports
• Prevent cheating, abuse, spam, fraud, and service disruption
• Debug technical issues and answer support requests
• Improve game balance, reliability, and launch readiness
• Comply with legal obligations and enforce the Terms of Service

How WordDex Shares Information

Snake Eyes Studios LLC does not sell player personal information for money.

WordDex shares information only as needed to operate the app, provide selected features, protect the service, comply with law, or work with service providers. Current service providers include:

• Supabase for authentication, database, cloud save, edge functions, and account deletion
• Expo push notification services for push delivery when notifications are enabled
• RevenueCat for purchase and subscription validation
• Google AdMob and mediated ad partners for optional rewarded ads
• Apple App Store and Google Play for app distribution, billing, refunds, and subscription management

WordDex may also disclose information if required by law, to protect players or the service, to investigate abuse or security issues, or as part of a merger, acquisition, financing, or sale of business assets with appropriate notice where required.

App Store Privacy Summary

For App Store privacy disclosures, WordDex is expected to disclose data collection that may be linked to a signed-in player or device where applicable, including:

• Contact information, such as email address for accounts and support
• User identifiers, such as Supabase account ID, WordDex public user ID, RevenueCat app user ID, and push token when notifications are enabled
• Gameplay content and app activity, such as WordDex progress, scores, rewards, settings, cloud save, leaderboards, public profile choices, reports, and word requests
• Purchase history and subscription validation data handled through Apple App Store, Google Play, and RevenueCat
• Device identifiers, approximate location, advertising data, product interaction, and diagnostics that Google AdMob and mediated ad partners may process for optional rewarded ads
• First-party diagnostics and support records used to keep WordDex reliable

WordDex does not sell player personal information for money. WordDex does not currently use banner ads, interstitial ads, app-open ads, or a third-party crash-reporting SDK. Store privacy labels must match the final build configuration at submission time.

Legal Bases for Processing

Where law requires a legal basis, WordDex relies on:

• Contractual necessity to operate accounts, gameplay, cloud save, purchases, and requested services
• Consent for optional features such as push notifications and legally required ad consent
• Legitimate interests such as security, fraud prevention, support, moderation, service reliability, and game balancing
• Legal obligations such as tax, accounting, consumer protection, safety, and compliance requirements

Player Choices and Controls

You can:

• Play as a guest where supported
• Sign in or sign out
• Upload or download cloud save data from the account/profile area when signed in
• Change gameplay, display, audio, haptic, accessibility, theme, notification, and privacy-related settings
• Disable push notifications in app or device settings
• Use device privacy settings to limit ad tracking or reset advertising identifiers where supported
• Report words, definitions, or player profiles
• Request account deletion from the Account section
• Contact Snake Eyes Studios LLC for privacy or data requests

Cloud backup, cross-device restore, public profile publishing, leaderboard publishing, account deletion, and notification sync require a signed-in account. Guest progress stays local to the device unless you sign in and explicitly back it up.

Account Deletion and Data Rights

Signed-in players can request account deletion from the Account section. Deletion removes cloud-backed account data tied to that account where supported by the service, including core profile data, leaderboard rows, cloud save data, active board backups, push tokens, selected reports/requests, mailbox targeting data, referrals, friendships, and the Supabase Auth user.

Local data on your device may remain until you delete the app or clear local app storage.

Deleting a WordDex account does not automatically cancel subscriptions or refund purchases. Subscriptions and refunds are managed through the Apple App Store or Google Play account that made the purchase.

Some information may remain for a limited time in backups, security logs, legal records, purchase records handled by app stores or RevenueCat, fraud-prevention records, abuse-prevention records, moderation records, or support records where retention is reasonably necessary or legally required.

Depending on your location, you may have rights to access, correct, delete, object to, restrict, or receive a copy of certain personal information. Contact support@snakeeyesstudios.com to make a request.

Retention

WordDex keeps account and gameplay data while your account is active or as needed to provide the service. Public profile and leaderboard data may remain visible until updated, deleted, or removed. Reports and moderation records may be retained as needed to prevent repeat abuse and maintain safety. Diagnostic and security records are retained for a limited period unless needed for security, fraud prevention, legal, or support reasons.

Security

WordDex uses service providers that support encrypted network connections and access controls. No method of storage or transmission is perfect, but WordDex limits cloud data to what is needed for account, progress, public profile, support, purchase, notification, rewarded-ad, and fair-play features.

Children

WordDex is not directed to children under 13. Players under the age required by their country or region must have parent or guardian permission to use WordDex. If you believe a child provided personal information that should be removed, contact support@snakeeyesstudios.com.

If WordDex is configured as child-directed in any store or ad setting, advertising requests must be tagged and limited according to applicable child privacy requirements.

International Transfers

WordDex and its service providers may process information in the United States and other countries where they operate. Those countries may have data protection laws different from your location.

Dictionary and Open Source Credits

WordDex includes a separate Open Source and Dictionary Credits policy for dictionary, geography, icon, and open-source attribution. Those credits are separate from this Privacy Policy.

Changes to This Policy

WordDex may update this Privacy Policy as the app changes. The updated date will show when the policy was last revised. Material changes may be communicated in app, on the website, or through store update notes where appropriate.